Using Bitcoin
Our site accepts bitcoin as a deposit method.
For your safety and security, always initiate your bitcoin transaction directly from the cashier. You will be provided a unique transaction address for your deposit. Do not reuse transaction addresses - they are for one time use only.
You may be provided a guaranteed exchange rate when converting your bitcoin transaction to your customer account currency. This exchange rate is only guaranteed for the timeframe specified. If your transaction does not complete during the timeframe or you initiate it after the timeframe has expired, a new exchange rate may apply. We use exchange rates supplied by one or or more of the major bitcoin exchanges.
We use the unofficial ISO 4217 currency code of XBT. It is functionally equivalent to amounts displayed using the informal bitcoin currency code of BTC.
1 XBT = 1 BTC
As confirmation of bitcoin transactions depends on the volume of competing transactions and your provided mining fee, we suggest you set a suitable mining fee to ensure your transaction will be confirmed in a timely manner. A third party site like https://bitcoinfees.21.co/ and some bitcoin wallets will suggest appropriate fees for your transaction. The number of addresses used in your wallet to constitute a payment will increase the byte size of the transaction. The mining fee is based on the byte size of your transaction and not the value of your transaction.Bitcoin transactions, when confirmed, will automatically be reflected in your account. You will receive an email as a confirmation. You can also use our 'Check Status' option to check the status of a submitted transaction. Most transactions will be credited to your account within 10 minutes of submission. But this timeframe can vary based on your chosen mining fee and volume of bitcoin transactions.
If you have a transaction that appears on the bitcoin blockchain with 6 or more confirmations but has not been credited to your account, please contact Customer Services with the details and we will adjust your account accordingly.